Frequently Asked Questions
Everything you need to know about your Picky Pads experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Picky Pads apparel?
To ensure longevity, we recommend machine washing your items in cold water on a gentle cycle and hanging them to dry. Avoid using bleach or harsh fabric softeners.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placing your order to request a cancellation or modification by contacting our support team.